Leanna and Harley

Leanna and Harley

For Life24 customer Leanna and her toddler, Harley, using the alarm system is so easy, it’s child’s play.

Leanna is 26 and suffers from Syncope, a condition that causes her to lose consciousness, which means she can’t be left on her own.

Now though, thanks to the Life24 system with fall detectors, her family has a new level of freedom and independence.

“Without Life24 I wouldn’t be able to live on my own, I would have to have full time, 24/7 live in care. Because of the equipment I can now be left on my own and have now been able to shower without having someone else there, which couldn’t happen for a couple of years.”

The system itself is so simple to use that even Leanna’s two-year-old daughter can use it.

“Harley is only two and she has learnt to press the button if I faint. She tells them that mummy is sleeping and the alarm team are so good with her, they keep her calm and talking while they phone my mum on another line, and keep talking until my mum gets there. It’s amazing, I didn’t expect that at all.”

Since using Life24, Leanna has discovered that it doesn’t just benefit the customer, it also gives peace of mind to their families, in this case, her mum.

“My mum comes over every day to care for me. The alarm means she can leave me on my own while she goes out to the shop. If I have a seizure my fall detector goes off, and if I don’t answer the alarm they call mum for her to come back to me.

“It’s made a big difference to my mum; the peace of mind she has knowing that she will be contacted if there is a problem, but also it gives her a break from being with me all the time.”

After a turbulent few years since her diagnosis, Leanna and Harley are finally enjoying a normal family life, thanks to the Life24 system.

“I couldn’t live without it. It’s given me more freedom, allows me to be independent and spend some time on my own.”