Privacy Policy

Privacy Policy

Life24 is part of Grand Union Housing Group (GUHG) who is committed to treating your information securely and safeguarding your rights to confidentiality. We will ensure your personal information is processed in accordance with the provisions of the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR), to promote accountability and transparency.

Please view our full privacy notice on This privacy notice tells you what to expect when GUHG processes your personal information. It applies to information about general enquiries, housing applicants, residents and other service users. 

Personal data shall be;

  • Processed lawfully, fairly and in a transparent manner
  • Collected for a specified and legitimate purpose
  • Adequate, relevant and limited
  • Accurate
  • Kept no longer than is necessary
  • Processed in line with your rights
  • Secure
  • Not transferred to countries outside the European Union

For further information you can contact our Data Protection Officer at:

Data Protection Officer

Grand Union Housing Group
Timbold Drive
Kents Hill
Milton Keynes

Or email

For independent advice about data protection, privacy and data sharing you can contact the Information Commissioner’s Office. Details can be found on their website or contact them on 0303 123 1113